Nynke IJkema
Service & aftersales
Service
Keeping your process running with Polem service
At Polem, quality doesn’t stop after delivering a silo or storage tank. Our service department is ready to assist with inspections, maintenance, repairs, and spare parts to ensure your installation remains reliable and operational.
Downtime is costly
Unplanned downtime leads to high costs. That’s why we’ve established a specialized service department. Our technicians inspect silos and tanks, provide advice, and schedule immediate repairs or replacements if necessary. With a wide stock of spare parts, we can act quickly.
Inspect, repair, replace
During an inspection, we measure wall thickness and assess the general condition of the silo or tank. Based on these findings, we recommend targeted repairs or component replacements where needed.
Quickly operational again
Damage to a silo or tank? In most cases, we can restore it quickly and effectively. Our technicians specialize in composite lamination, a technique that demands craftsmanship. This expertise ensures your installation is back in operation with minimal disruption.
Maintenance for long-term performance
Polem offers maintenance contracts tailored to the intensity of use and risk profile of your installation. With regular maintenance, silos and storage tanks continue to operate safely and reliably for the long term.
Contact Our Service Team
For any service inquiries or to order spare parts, we’re here to help.Reach us directly via the service form below or call Marcel de Jong or Nynke IJkema directly.
After Sales & Service
Our After Sales & Service department is ready to assist with any service-related questions or parts orders. Contact them using the service form below.
Contact persons: Marcel de Jong and Nynke IJkema are your dedicated contacts for all service-related matters.
Do you have any questions or need advice?
Reach out to our Service department for personalized assistance.
Installation
Upon request, our service team handles the on-site installation of your silo or tank. We ensure proper positioning, connection, and integration within your process environment. Always in line with applicable standards.
Inspections
We offer both one-time and periodic inspections. A silo or tank may appear stationary, but issues often arise from incorrect use, improper connections, or changes in stored materials. Our inspections help detect risks early.
- One-off inspections: For targeted checks when in doubt or when visible damage occurs.
- Periodic inspections: For ongoing monitoring of wear, deformation, tilting, or leakage.
We offer both one-off and periodic inspections to ensure your silos and tanks are running optimally. While the silo or tank may remain stationary, issues such as misfilling, incorrect connections, or the use of incorrect raw materials can still arise. Regular inspections help mitigate risks and keep your equipment and environment safe.
Selling or relocating
Planning to relocate or sell a Polem silo or tank? An inspection report provides clear insight into the technical condition of the installation, avoiding surprises during reuse or transfer.
Cleaning
In some sectors, periodic cleaning is legally required or operationally necessary. While Polem does not perform cleaning directly, we gladly connect you with specialized cleaning partners in our network.
Contact Service
Aanpassingen en onderdelen
Modifications and spare parts
Need to modify your silo or tank? In many cases, we can carry out modifications seamlessly, without thermal bridging and without risks of condensation or moisture issues. We also supply spare parts. Most materials are available from stock. If needed, our technicians can visit your site for installation or lamination, ensuring your installation is quickly restored.
Damage repair
In case of damage, we assess the situation on-site. In most cases, we can restore the damage to original strength using high-quality techniques and materials. Avoiding costly replacements and keeping your process efficient.
Transport and installation
You can choose whether to outsource transport and installation to Polem or use your own partners. We provide full support. From permits and route planning to technical on-site assistance.
Service aanvraag
Service & aftersales
Do you only operate in the Netherlands?
No, we provide international service. For projects outside the Netherlands, travel and accommodation costs will be charged.
Do you have any parts in stock?
Yes, we keep most standard parts in stock: valves, filters, sensors, connectors, and repair materials. Special parts have an average delivery time of 1-2 weeks.
How long does an average repair take?
Small repairs within 1 day, medium repairs 1-2 days, large repairs 2-5 days. By working on site, downtime is kept to a minimum.
Can filters and parts be checked as well?
Yes, we check filters, valves, sensors, and other components. Filter cleaning is not included in the inspection, but we can take care of filter replacement.
Can I also request a one-time inspection?
Yes, of course. In addition to periodic inspections, we also offer one-off inspections. These may be required after extreme weather conditions or if damage is suspected.
How often should I have an Expert Check performed?
We recommend every 3-5 years, depending on use and environmental conditions. For critical applications, intensive use, or aggressive substances, annual inspection may be advisable.
Can damage be repaired on site?
Yes, most damage can be repaired on site to its original strength. The flexibility of GRP allows for local repairs without major intervention.
What if my silo or tank is damaged?
Our service team can repair most damage on site to restore it to its original strength. Thanks to the flexibility of GRP, local repairs can be carried out without replacing the entire structure.
How often should I have my silo or tank inspected?
We recommend performing a visual inspection yourself every month and having a professional Polem Expert Check carried out every 3 to 5 years. This prevents unexpectedly high repair costs and extends the service life of your silo or tank. The recommended frequency depends on various factors: the type of medium you store, how intensively the silo or tank is used, and how often it is filled and emptied. For daily or heavy use, we recommend having inspections carried out more frequently — for example, a professional check every year. For less intensive use, the interval can be longer. Regular checks ensure that your installation remains safe, reliable, and in optimal condition.
Can I have my existing silo or tank modified or expanded?
Yes, we can modify or expand existing silos to meet changing needs.
If I need a loose part for a silo, can Polem help me with this?
Yes, we can provide you with spare parts for your silos. Please contact our after sales department with the specifications of the part you need, and we will help you find the right solution.
Is Polem just a manufacturer, or do you also repair silos and tanks?
In addition to manufacturing high-quality silos, we also offer repair and maintenance services. Our experienced service team can inspect existing silos, repair and, if necessary, replace parts to extend their life and ensure safety.